Your package is being delayed at customs. This can happen during periods when high amounts of traffic occur (such as holidays) when there are extreme weather conditions or some part of the delivery chain is holding a strike, etc.Ĭheck if any of these conditions apply in your case or contact us at and we can check if any additional information is available.Ģ. The package might still be en route from one facility to another. There are a few reasons why the tracking information for your package hasn't been updated for a while:ġ. MY PACKAGE’S TRACKING INFORMATION HASN’T BEEN UPDATED FOR A FEW DAYS NOW. All our partners and couriers are taking extra care and precautions during these challenging times in order to keep our communities safe, and we thank you for your understanding. It is difficult to know how long the delay is extended by, but you should receive updates with your tracking number. Please note that due to COVID19, depending on your country, your package may be delayed due to new global restrictions and additional safeguards in place. You can find a tracking number for the shipment in your original Order Confirmation email. Your packaging ships shortly after you place your order and will arrive in 4-20 business days, depending on location. You can subscribe our newsletter for more details in the future. Yes, we offer Custom Frame Kits for your phones. We accept all major credit cards (Visa, Mastercard, American Express, JCB, and Discover), as well as Apple Pay, PayPal, & Affirm.ĭO YOU HAVE CUSTOM FRAME KITS TO FRAME MY OWN PHONE?
Yes, we ship to over 100 countries worldwide through fast and reliable delivery partners from our international suppliers so packages usually arrive at your doorstep between 4-20 business days after you place your order. Remarks: We use dummy battery case models to avoid likely risks that include the escape of hazardous gases & poison chemicals due to bursts, etc. Yes, we collect used phones from authorized phone suppliers and redesign them, a process that includes disassembling, cleaning, sterilization, redesigning, framing and more, eventually resulting in a framed artwork.
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